Print Production Coordinator – Hybrid Working

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This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available.

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The Role:

Our client is seeking a Print Production Coordinator to join its award winning Client Services team, delivering print campaigns while providing outstanding customer service.

This position offers a hybrid working model, with an expectation to be in the office 2-3 days per week.

Key Responsibilities:

Relationship Management and Account Development:

·Build and nurture strong relationships with daily contacts, including customers and suppliers.

·Collaborate with clients to refine and enhance print specifications (focusing on both economic and environmental improvements).

·Support Account Managers by preparing estimates, booking projects, and following up with clients for order confirmation where necessary.

·Oversee customer satisfaction throughout project delivery.

·Identify and escalate opportunities for client growth to the Sales team or Account Manager.

Project Management:

·Manage print projects on behalf of Account Managers, adhering to company processes.

·Ensure projects are delivered on time and meet the required specifications.

·Comply with relevant certifications governing print jobs.

·Resolve issues or disputes following company procedures.

·Ensure timely distribution of essential paperwork, such as Purchase Orders and Invoices.

·Collaborate with the in-house Procurement Team and suppliers to source and price products effectively.

Compliance and Policy Management:

·Adhere to company policies, including Health and Safety, Expenses, ISO, FSC, and PEFC standards.

·Actively address issues and raise them to the Line Manager for swift resolution.

·Track progress towards objectives set by the Line Manager in alignment with Management Systems.

Required Skills and Experience:

·Proven experience in project management, particularly with direct mail (DM), point of sale (POS), or print.

·A proactive mindset with the ability to manage multiple projects and anticipate needs.

·Strong organisational skills and a keen eye for detail.

·A flexible and collaborative team player.