Technical Service: Paste Inks

Our Client is a recognised leader within their sector of specialist inks and this is a fantastic opportunity for a potential career path into Technical Services Management or Production Management.

Main purpose of the role:

• Reporting to the Technical Director you will work as part of a laboratory based team to provide technical support on-site at customer print trials, ensuring their success and to provide technical support for customer enquiries by undertaking internal testing of ink samples from trials.

• Investigating quality complaints and identifying potential internal process improvements. 

• Also to be expected to carry out a range of tasks in the laboratory such as QC testing and colour matching as required. 

• The role requires directly working with the customer with frequent overseas travel.

• Key relationships include working closely with Production, Technical, Sales, and Commercial teams.

Key Accountabilities

• Attend customer trials to ensure that products are run under optimal conditions, and adjust inks as necessary during trials to achieve customer requirements.
• Maintain accurate records of trial operating conditions and results, and capture and document lessons learnt.
• Carry out technical work and assist in problem solving for customer enquiries to an agreed standard.

Qualifications / Experience.

Required:

• Relevant technical experience in the application of paste printing inks
• Comprehensive experience of running printing trials and trouble shooting on press
• Good customer facing skills

Preferred:

• Background in offset or intaglio printing
• Experience in colour matching both visually and with spectrophotometers