Job Title: Production Team Leader – Direct Mail

Salary: £Competitive Salary

Location: West Midlands

Reference: J79197

This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available.

Due to recent investment in the latest print & mail technology, coupled with significant ‘post-pandemic’ company growth, our client is looking for an enthusiastic, motivated Production Team Leader with a proven track record managing a direct mail production team within a demanding environment. We are looking for a strong communicator  with an ability to liaise with colleagues and peers effectively. You must also be a cooperative team player, providing support to other members, showing a positive team attitude and a willingness to assist in order to complete departmental workload. 

Managing and coordinating the performance, efficiency and profitability of the production department, daily duties will include:

  • Manage a team of production operatives
  • Monitor performance, speed and output of the production department and implement tangible improvements
  • Implement a target driven environment with meaningful KPIs that ultimately improve the business performance
  • Ensure the business achieves an ‘On Time in Full’ delivery in excess of 98%
  • Manage the quality of output throughout the production team ensuring we target a zero-error culture
  • Coordinate the workflow to ensure maximum efficiency is gained through careful planning and execution of job distribution
  • Drive a continuous improvement program through the department with measurable gains
  • Manage the maintenance schedule of equipment and machinery
  • Control the inventory required within the production department
  • Ensure that all staff are fully trained across the department and skills matrices are up to date and meaningful
  • Promote a culture of teamwork, positivity and professionalism
  • Ensure that at all times the housekeeping across the plant remains at the highest possible standard
  • Conduct monthly staff meetings to ensure that all targets are being met and to keep open communications with the staff

Skills Required:

  • Direct Mail fulfilment experience essential
  • Knowledge of postal services and products across DSA and Royal Mail is also essential 
  • Proven track record managing direct mail production teams
  • Ability to operate and problem solve enclosing machinery desirable
  • Microsoft Office Package: Excel, outlook, teams, word etc desirable 

If you are someone with a good work ethic and a keen eye for detail then we would love to hear from you.

Mon – Fri Double day shift, 06:00 to 14:00 & 14:00 to 22:00 rotating weekly.

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Contact: Chloe Thompson

Telephone: 0121 233 1522

Categories: Print, Management, Midlands, Production/Technical, DM & TM


This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available.

Due to recent investment in the latest print & mail technology, coupled with significant ‘post-pandemic’ company growth, our client is looking for an enthusiastic, motivated Production Team Leader with a proven track record managing a direct mail production team within a demanding environment. We are looking for a strong communicator  with an ability to liaise with colleagues and peers effectively. You must also be a cooperative team player, providing support to other members, showing a positive team attitude and a willingness to assist in order to complete departmental workload. 

Managing and coordinating the performance, efficiency and profitability of the production department, daily duties will include:

  • Manage a team of production operatives
  • Monitor performance, speed and output of the production department and implement tangible improvements
  • Implement a target driven environment with meaningful KPIs that ultimately improve the business performance
  • Ensure the business achieves an ‘On Time in Full’ delivery in excess of 98%
  • Manage the quality of output throughout the production team ensuring we target a zero-error culture
  • Coordinate the workflow to ensure maximum efficiency is gained through careful planning and execution of job distribution
  • Drive a continuous improvement program through the department with measurable gains
  • Manage the maintenance schedule of equipment and machinery
  • Control the inventory required within the production department
  • Ensure that all staff are fully trained across the department and skills matrices are up to date and meaningful
  • Promote a culture of teamwork, positivity and professionalism
  • Ensure that at all times the housekeeping across the plant remains at the highest possible standard
  • Conduct monthly staff meetings to ensure that all targets are being met and to keep open communications with the staff

Skills Required:

  • Direct Mail fulfilment experience essential
  • Knowledge of postal services and products across DSA and Royal Mail is also essential 
  • Proven track record managing direct mail production teams
  • Ability to operate and problem solve enclosing machinery desirable
  • Microsoft Office Package: Excel, outlook, teams, word etc desirable 

If you are someone with a good work ethic and a keen eye for detail then we would love to hear from you.

Mon – Fri Double day shift, 06:00 to 14:00 & 14:00 to 22:00 rotating weekly.

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