Job Title: Systems & IT Manager

Salary: Depending on Experience

Location: North East England

Reference: J78918

Contact: George Thompson

Telephone: 0141 647 6688

Categories: Print, Management, Production/Technical, North East

A company that through continuous investments prides itself on being at the forefront of print technology, is looking for a Systems and IT Manager to join its innovative team.  

Job Summary

  • Receive, record and investigation IT incidents
  • Manage Service Requests such as New Starter requests, replacement hardware etc.
  • Provision of 1st line support
  • Perform daily checks to ensure IT Services are running smoothly
  • Manage and maintain On premise and Cloud infrastructure including:
    • Active Directory
    • Office 365
    • DHCP
    • DNS
    • SaaS platforms
  • Manage and maintain all network systems including:
    • Switches
    • Security appliances
    • Liaising with 3rd Party Support vendors for quotations and support issues

What you’ll be able to demonstrate:

Skills and experience

  • Strong time-management, organisational and communicative skills, with the ability to multi-task in a fast-paced, deadline-oriented environment is required.
  • Experience of troubleshooting IT hardware and Software.
  • Excellent written and verbal communication skills.
  • Awareness of and proficiency with Active Directory, WSUS, O365, Microsoft Server and desktop technologies.
  • Previous experience in corporate Network Infrastructure.
  • Hands on experience with an MIS, Tharsterns, system would be an advantage along with an understand of SQL & crystal reports but not essential
  • Previous experience of web technologies including JavaScript / NodeJS but not essential
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