Senior Account Manager

We have a great career opportunity for a Senior Account Manager to join a print and communications company. You will be responsible for the customer service activities relating a number of key clients; upholding and developing the client relationship sand ensuring consistent quality of work produced.

You will have one main goal to focus on, the delivery of world-class customer service based on measurable key performance indicators and quality control.

Key responsibilities will include:

• Liaising with clients on existing, and forthcoming projects, including planning and development to complete projects within the client time scales and to the quality levels expected.
• Oversee and input client briefs accurately to optimise production.
• Liaise between the client and the production team to ensure all information is correctly interpreted
• Represent the company, developing relationships with all relevant departments.

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This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available.

The ideal candidate will a number of years’ experience in a client facing role within the print industry along with broad technical knowledge of various printing processes. We are looking for someone with good interpersonal and client service skills, administrative and financial efficiency, effective prioritisation of projects and ability to cope under pressure.