Job Title: Senior Account Manager – Display Graphics
Salary: £Competitive Salary
Location: Greater Manchester
graphics company at the forefront of the industry is expanding its team of
industry leading experts. They are looking for a senior account management
professional will the experience and skills necessary to help clients achieve
their commercial goals. You will work with key clients and be right by their
side every step of the way, from initial concept to finished printed products.
candidate we seek will stand out with their creative ideas and world-class
customer service and will be someone who consistently delivers best-in-class
and makes our client the go-to supplier in their sector.
- Manage a portfolio
of accounts from varying business sectors, manage on-going projects with client
to a high standard, liaising with clients and internal departments to ensure
our clients receive exceptional service, opportunities for growth are
identified and developed through a commitment of our customer service
satisfaction is always achieved through pro-active management and
- Retention and
development of clients through the provision of first-class services.
- Be the first
escalation point with the Client Support Team.
- Be the key voice
of the company and uphold the company values ensuring we drive reputational
excellence within our industry.
- Manage and lead
the account management of some of the business’ key client and strategic
- Respond to all client
requests for information within a timely manner and in line with the Client
Support Team internal SLAs.
- Provide quotes to
the client from existing price matrices,
Qualifications, Skills & Experience:
- IT literate.
- Fast and accurate
- Excellent communicator.
- Ability to
prioritise under pressure.
qualities and a desire to progress into team-management.
- Problem solving
approach, with good relationship building skills.
- Be professional,
courteous and used to working in a high-pressured client facing environment.