Print + DM Account Executive

Our client is a print and mailing company which is going through a significant growth period.  

They are now looking for an Account Executive to join the Client Services Team. This is an outstanding opportunity for fast-track career progression to an Account Manager and then ultimately Account Director for a highly driven candidate.

Duties & Key Responsibilities:

•  Support your Client Services team with all of the administration & campaign co-ordination associated with keeping our Client’s delighted. Including, but not limited to, quoting Clients, booking multiple mailing campaigns onto our Tharstern MIS system, dealing with lots of daily queries, keeping Salesforce & Tharstern accurate and upto date any other ad-hoc duties required by your team.

• You are a point of contact for your teams Clients and are expected to be pro-active in your approach to keeping Clients updated and informed, as mailing campaigns go through the factory and are despatched.

• Liaising with your AD, AM, the Data Team & the Operations Team to ensure each mailing goes out on time in full and with total accuracy.

• Raising invoices with 48 hours of mailing despatch.

• Using your own initiative to enhance our Client’s experience working with you / us and supporting and encouraging the revenue growth of your team.

• To seek out ways to maximise postage gross profit margin by exploring multiple ways to reduce buying-in costs.

• Creating samples packs for Clients

• Maintaining and developing your own knowledge within the mail & post industry to support your own progression

• Proactive approach to work processes & procedures, identifying areas of improvement when necessary to enhance Client experience & the businesses performance overall.

Skills Required:

• Methodical approach to work, being able to multi-task and work with high levels of diligence and accuracy.  

• Knowledge of mailing fulfilment services & UK & International postal services is desirable – but training will be given.

• Experience of Salesforce & Tharstern MIS is desirable – but training will be given.

• Microsoft Office Package: Excel, Outlook, Teams & Word is required.

Personality Attributes:

• Communication – ability to liaise with colleagues and clients in an effective & confident manner. We like a laugh and a joke.

• Teamwork – to be a positive team member and help contribute to a happy & positive business culture. Demonstrate attention to detail – complete tasks without the need for close supervision and the ability to work to deadlines.

• Can do attitude – enthusiastic, motivated, driven, flexibility to tasks and hours of work. Demonstrate desire to learn more & improve and accept ownership & responsibility for your own career progression & your teams performance overall. We really want to work