Large Format Account Manager

We are looking for an experienced Account Manager, with a passion for large format print and a talent for delivering exceptional customer service, to join our client’s dynamic team.

The successful candidate will play a pivotal role in supplying outstanding print solutions to valued clients – displaying their expertise in site surveys, production processes and project management.

This is a fantastic opportunity to join a company with over 40 years of print experience and a focus on innovation, we deliver impactful solutions that exceed client’s expectations.

They are market leaders in large format print – offering high-quality signage, displays, and graphics for clients across industries such as retail, events, construction, and marketing.

The Role:

As an Account Manager, you will be the key point of contact for our clients, managing projects from initial briefing through to installation. You will combine technical production knowledge with strong communication and organisational skills to ensure client needs are met, whilst maintaining the highest standards of quality and efficiency.

Key Responsibilities

• Manage client accounts, acting as their main point of contact throughout the project lifecycle.
• Conduct site surveys to assess installation requirements, ensure feasibility, and provide accurate project specifications.
• Work closely with the production and install teams to ensure client briefs are translated into high-quality deliverables, meeting deadlines and budget constraints.
• Provide technical advice to clients, offering solutions tailored to their needs.
• Prepare accurate and detailed project quotes.
• Co-ordinate installations, liaising with clients and installers to ensure seamless execution.
• Maintain up-to-date knowledge of large format print processes, materials, and trends to deliver informed advice and innovative solutions.
• Use CRM systems to track projects, client interactions, and sales pipelines.

Essential Skills & Experience

• Industry Expertise: Minimum of 2-3 years in a similar role within the large format print, signage, or graphics industry.
• Site Survey Experience: A proven ability to carry out site surveys, understanding structural, spatial, and logistical considerations.
• Production Knowledge: Strong understanding of large format printing processes, finishing techniques, and materials (e.g. ACM, Acrylic, Fabric, Foamex, and Vinyl).
• Project Management: Exceptional multitasking and organisational skills to manage multiple projects and deadlines effectively.
• Problem-Solving: A proactive approach to troubleshooting challenges and delivering client-focused solutions.
• Communication: Excellent verbal and written communication skills to build and maintain strong client relationships.
• Sales Acumen: A proven track record of meeting sales targets, growing accounts, and identifying new opportunities.
• Technical Skills: Proficiency using Management Information Systems and the Microsoft Office Suite.

Personal Qualities

• Detail-oriented with a focus on delivering high-quality work.
• Self-motivated, adaptable, and able to work under pressure in a fast-paced environment.
• Collaborative and team-oriented mindset.

What We Offer

• Competitive salary.
• Ongoing training and professional development opportunities.
• The chance to work on exciting projects with leading brands.
• A supportive and innovative team environment.
• On-site parking.