Global Production & Supply Chain Manager

An outstanding opportunity to be part of a creative, fast-growing business delivering world-class luxury products; work with the highest profile brands across the sports and industries; and to shape and optimise production processes globally.

Our client is seeking an experienced and highly organised Global Production & Supply Chain Manager to oversee the end-to-end delivery of luxury packaging, gifting, and merchandise projects for leading clients across the sports and entertainment sector.

This role is pivotal in ensuring seamless coordination between the company’s global sales and creative teams and international manufacturing partners, primarily based overseas. The successful candidate will manage workflows from initial brief through studio development, production, and global distribution, ensuring exceptional quality, efficiency, and delivery standards throughout.

Key Responsibilities

Project & Workflow Management

• Manage the full production lifecycle from client brief through to final delivery
• Coordinate closely with the global sales and studio teams to translate concepts into production-ready specifications
• Oversee project timelines, ensuring all milestones are met across design, sampling, production, and logistics
• Implement and maintain efficient workflow processes across multiple concurrent projects

Supplier & Factory Management (Global)

• Work with team in China to manage projects via approved far-east supply chain
• Source, onboard, and manage suppliers specialising in luxury packaging, gifting, and premium merchandise if required
• Negotiate pricing, timelines, and production capabilities to meet commercial and quality requirements

Quality Control & Product Development

• Oversee sampling, prototyping, and product development to ensure premium quality standards
• Approve pre-production samples and ensure consistency with client expectations and brand guidelines
• Troubleshoot production issues and implement corrective actions where required

Logistics & Global Distribution

• Coordinate international shipping and logistics, ensuring on-time delivery across global markets
• Manage freight partners, shipping documentation, duties, and compliance requirements
• Optimise shipping methods balancing cost efficiency and delivery timelines

Cross-Functional Collaboration

• Work closely with:
  • Sales teams to align on client needs and expectations
  • Creative/studio teams to ensure design feasibility & execution
  • Operations/logistics teams for seamless fulfilment
• Provide regular updates and reporting on project status, risks, and timelines

Budget & Cost Management

• Develop and manage project budgets to optimise profitability
• Monitor production costs and margins, identifying opportunities for efficiency
• Ensure all projects are delivered within agreed financial parameters

Key Skills & Experience

Essential

• Proven experience in production or project management within:
  • Luxury packaging
  • Promotional merchandise
  • Gifting or retail product manufacturing
• Strong experience working with overseas factories and international suppliers
• Excellent understanding of end-to-end production processes
• Strong organisational skills with the ability to manage multiple complex projects simultaneously
• Commercial awareness with strong negotiation skills
• Experience managing global logistics and shipping

Desirable

• Experience within the sports and/or entertainment industry
• Knowledge of sustainable packaging and materials
• Familiarity with premium/luxury brand standards
• Experience working with licensed or branded merchandise

Personal Attributes

• Detail-oriented with a commitment to exceptional quality
• Highly proactive problem-solver
• Strong communicator, confident working across cultures and time zones
• Ability to thrive in a fast-paced, deadline-driven environment
• Passion for design, branding, and premium product execution

We also recruit for the following related roles:

Luxury Packaging Production Manager (Shop Floor)

Luxury Packaging Production Director

Luxury Packaging Operations Manager

Luxury Packaging Project Manager