Customer Design & Support Manager – Midlands

CUSTOMER DESIGN & SUPPORT MANAGER – Midlands
Part of a well-established, rapidly growing & dynamic company, working in the technical
department; you will be responsible for providing direct support for a variety of customers, from
household names to start-up businesses.
Reporting to the Technical Services Manager, you will be responsible for providing innovative design
solutions for both existing & potential customers – in addition you will be capable of working closely
with customers to generate direct cost savings, or indirect cost savings through improvements in
productivity.
A customer facing team player who demonstrates a high level of commitment working under their
own initiative, you will be capable of listening to the customer’s needs, taking design briefs &
creating samples via CAD software – your solutions will demonstrate a caring understanding of the
customer’s needs & challenges.
You will have a proactive can-do attitude & be able to generate reports to support proposals in
either Word or Excel formats when needed.
You will demonstrate excellent time management skills, managing multiple projects for various
customers to tight deadlines.
You will be able to demonstrate an in-depth knowledge of corrugated fibreboard packaging.
Ideally you will demonstrate a good knowledge of all packaging materials & their uses; you will be
familiar with world class manufacturing techniques & have experience in a design/technical support
role for 3pl & ecommerce based customers with a proven track record of achievements in cost
reduction projects.

Is this you or do you know someone who would be interested in finding out more? If yes, I would love to hear from you. Please send Microsoft Word CV and any info that connects your experience to the description above.

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This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available.