Account Team Manager

A print and communications business offering a range of services to a wide variety of markets is looking for someone to oversee their account management team of circa 10 people.  

Job Purpose:

Oversee and manage the account management team

Manage certain key customer accounts

Work closely with and support the operations managers

Assist with the continual development of the account management team

Work closely with the business development team to identify and exploit all existing client opportunities

Work closely with the operations directors with the on-boarding of new opportunities

Key responsibilities:

• Account Management of predefined Customer Accounts
• Quoting and raising of Job tickets for production staff
• Understand and deal with client facing issues
• Assist with tenders and new business opportunities
• Undertake regular client review meetings
• Carry out ad hoc tasks as requested by management

Skills & competencies:

Flexible and diligent

Good work ethic and attitude

Excellent communication skills at all levels, up and down the hierarchy

Attention to detail and accuracy

Works well under pressure and can handle difficult situations

Ability to work as part of a team