Job Title: Account Manager

Salary: Competitive Salary

Location: West Midlands

Reference: J3489

Contact: George Thompson

Telephone: 0141 647 6688

Categories: Print, Commercial Print, Midlands, Account Management, POS


This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available.

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A leading printing company in the West Midlands is on the search for a talented Account Manager with the relevant printing experience to become an integral and pro-active member of their team. Candidates must be highly motivated with a “can do” attitude and dedicated to providing first-class customer service.  

To apply for this role, you must be able to work confidently under pressure in a deadline driven environment. You must be a strong team player, but also have the ability and confidence to work alone. You will work on the clients site, confidently taking command of the following responsibilities:


Manage the day to day running of the account alongside an experienced account and design team. Ensure that all agreed SLAs are met.
Work closely with the client to plan, build, produce and successfully deliver campaign projects.
Build and maintain strong client relationships across the business. Ensure clients are kept up-to date on all projects.
Agreeing budgets and managing project timescales.
Work with internal production and dispatch teams. Ensure campaigns are planned, raised, produced and delivered to expectations.
Strive to maximise the customer’s budget / company profit. Identify the most efficient production methods.
Anticipate client demands to preempt potential challenges.
Act upon customer queries in a timely and effective manner.
Ensure that the customers stock is pro-actively monitored to maintain agreed levels.
Provide accurate reports using in-house database.
Monitor orders to ensure they are processed within agreed customer timings.
Manage artwork, proof submission and approval with the client when necessary.
Represent the company during offsite visits when required.
Proactively monitor the clients competitor behaviours and latest market trends to help identify possible print solutions.


Key attributes:
Strong organisational skills and administration skills with good attention to detail.
Highly numerate and process driven.

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    We prefer MS Word format (.doc or .docx)

    Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.

    The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).