Account Manager – The Netherlands

Our client is a Global Leader in packaging solutions for the world’s most famous Retail & Fashion names and are described as a pioneer in product sustainability and innovation across the global supply chain.

This opportunity is for our Client’s Flexible Packaging business in Europe and the successful candidate will need to have a solid print background.

• A knowledge of flexible packaging would be advantageous, but is not essential, Account Management in Printed product is key.

Main role functions:

• Operate as a point of contact for assigned accounts with client base comprising Retailers, Manufacturers, Agents and Buying Offices).
• Make sure clients receive requested products and services.
• Communicate client needs and demands to management.
• Coordinate with staff members working on the same account to ensure consistent service.
• Collaborate with local sales teams to reach prospective clients.
• Support local sales teams with local projects.
• Maintain accurate records relating to individual projects.
• Works closely with all production sites and customers to provide forecasts and reports.
• Provides assistance to production sites regarding stock management.
• Prepare briefs for quotation and assist with subsequent cost analysis and bid preparation.

Project Development / Management

• Develop products according to customer needs.
• Execute and monitor projects, ensuring key milestones are achieved on time. 
• Manage the creation and maintenance of packaging / labelling artwork and specifications.
• Co-ordinate sampling with production sites and submit samples for approval, once they have been carefully checked.
• Maintain a library of approved samples.
• Liaise closely with artworkers and designers, as well as with all production sites.
• Liaise closely with all customers (retailers, manufacturers, agents and buying offices).
• Work closely with all production sites and customers to provide forecasts and reports.
• Assist production sites with production planning and stock management.
• Provide new project briefs to the relevant production sites.
• Help with the ongoing management of new and established projects.
• Coordinate with external suppliers for European projects.

Reporting and Administration

• Able to manage own time effectively to ensure the smooth running of accounts.
• Communicate regularly with the European sales team and the sister companies to ensure good information and work flow.
• Maintain accurate records using the agreed systems and ensure all customer files are well organised.

Skills and Experience

• Good project management skills.
• Sales focused.
• Fluent English language skills.
• IT literate (MS Office applications including Excel, Word, PowerPoint, the internet).
• Flexibility – willingness to travel both in EU and further afield if required.
• Driving licence
• Conscientious with accurate attention to detail.
• Excellent team working skills, essential in a global business.
• Self-motivated, organised and able to prioritise in a multi-task environment.
• Ability to work proactively and on own initiative and actively solve problems when needed.
• Commitment to, and empathy with, the aims and objectives of the Group