Account Executive – Kent

We are looking for a high calibre account exec who will be an integral and pro-active member of the sales department, providing first class administration support and back-up for their designated account team.

The role

• Work in conjunction with your account team to develop a thorough understanding of your customers’ needs to ensure their requirements are met and they receive the customer service as detailed in their specific Service Level Agreement
• Respond to customers and suppliers queries in a timely and effective manner
• Receive quote requests from the customer and provide accurate and detailed responses within the target response time
• Confirm, monitor and progress chase orders to ensure all work is delivered within schedule, budget and quality standards
• Manage the production board for your account team, ensuring it is always up to date and contains the correct information
• Manage the website imagery for your account team
• Manage call-offs to ensure delivery as requested
• Ensure that customers stock stored and produced is pro-actively monitored and that stock levels are maintained to a sufficient quantity to meet the agreed customers’ requirements
• Make arrangements for customers to receive specified reports as and when required

Supplier Liason:

• Successfully purchase stock – the price, quality and availability of which meet the requirements confirmed by the customer
• Obtain and compare quotes from our preferred suppliers, clearly recognising commercially viable prices that will result in maximum profit
• Monitor the progress of orders to ensure they arrive with the customer on or earlier than the delivery date originally agreed
• Manage artwork and proof submission and approval between the supplier and the client

The applicant

? Good degree of commercial awareness
? Good understanding of print production equipment and process capabilities
? Good understanding of quality standards as they relate to production procedures and processes
? Understanding of the critical importance of specific quality and service criteria within the finished product
? Understanding of relevant administrative procedures and documentation and how they relate to customer and function

Key words Account Executive Account Manager

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This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available.