Account Executive

This highly successful print company seeks an experienced Account Executive. You will be responsible for Estimating, Order processing and dealing with client enquiries. The ideal candidate will have several years experience in a similar role and technical knowledge of the printing process.

Job Purpose
• Provide general administrative support and expediting services to the Commercial office.
Key Responsibilities
• Under direction of the Commercial Manager, process quotes and estimates in response to direct and or indirect customer enquiries
• Expedite purchase orders and associated paperwork ensuring data accuracy in their completion and tracking progress through to final invoicing
• Coordinate and administer responses to customer complaints, maintaining a record of events and liaising with key stakeholders to ensure responses are timely and communicated effectively to the complainants
• Coordinate timely despatch and delivery of orders to customers
• Administer the selection / despatch of samples to customers, maintaining file copies for future reference and filing job bags
• Order and issue stock when required
• Follow up and “chase” approvals
• Some liaison with production teams to expedite orders
Key Characteristics / Success Factors
• Planning and Organisation
o Ability to plan and organise own and others’ activities to meet shared goals and targets for delivery
• Customer orientation
o A genuine commitment to exceed internal / external customer expectations and go the extra mile to meet changing customer demands
• Resilience and Adaptability
o Able to work under pressure to tight deadlines
o Able to work at pace while ensuring data accuracy and administrative excellence
Specific Education / Experience / Skill Requirements
• Minimum GCSE / A level or equivalent qualifications
• High levels of numeracy and literacy
• Demonstrable track record of delivering administrative support in a fast paced commercial environment
• Experience in print.
• Experience of using MS Office suite, (e.g. Excel, Word and PowerPoint) and MIS
• Experience of using various social and business related media;
• Ability to work using own initiative / strong attention to detail and a high level of accuracy
• Commitment to excellent internal and external customer service

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This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available.