Account Director (Direct Mail)

A leading print management company, which delivers outstanding campaigns across the globe, has an exciting opportunity for an Account Director to work on the Direct Mail account of a renowned brand.

Their enthusiastic approach helps build long-term relationships and sets them apart from competitors, so it is this passion about the industry and delivering the highest calibre of customer service which they seek in prospective candidates.

The Account Director will have P & L responsibility, as well responsibility for the retention and revenue development of all Client accounts within the business. You would be required to positively help promote and support the growth of the business and help create a positive, proactive, “can-do” team environment.

Responsible for managing a team, you will need to show:

• Leadership, encouragement, motivation, and delegation to ensure your teams’ success
• Ongoing team member development to ensure KPIs are being met
• Regular team meetings, maintaining clear communication
• Encourage a culture of recognition and reward
• Regular updates to the Client, producing reports on team and company performance
• Liaising with the Finance team to review budgets vs actuals and to implement any necessary changes to ensure profitability and stability for the company
• Focusing on fantastic Client service and always maintaining a good rapport
• Work in unison with colleagues to help achieve the group companies’ overall objectives

Skills Required:

• Direct Mail / Mail fulfilment and postage account management experience
• Knowledge of UK & International postal services and products
• Good working knowledge of printing & mailing machinery capabilities
• Experience of Salesforce desirable but training will be given
• Microsoft Office Package: Excel, outlook, teams, word etc

Attributes:

• Communication – strong communication skills with colleagues and clients
• Approachable – being open, transparent, and supportive
• Teamwork – a strong team member, with the ability to communicate at a high level but also willing to assist colleagues to achieve a common goal
• Attention to detail – conscientious and confident in their work
• Can do attitude – enthusiastic, motivated, good work ethic, flexibility to tasks and hours of work, desire to learn and accept ownership/responsibility