Account Manager

A leading provider of integrated multi-channel marketing services is looking for an Account Manager to deliver a pro-active consultative print management service whilst ensuring that all customer service levels are met and that the client is satisfied with the service received.

You will be required to work on a key client’s site to provide exemplary customer service, concise and accurate information. You will be involved in project initiatives to add value to the client and improve processes, costs and to ensure service levels and quality is monitored, managed and maintained.

Key Responsibilities:

Customer Service – be able to interpret client requirements into cost effective, achievable solutions on time, in budget and to a high standard
Print Management – to include Direct Mail campaigns, Digital, Litho, POS, promotional and exhibitions, Distribution and handle work placed from conception through to invoice
Print Procurement – from suppliers, client specified suppliers and bespoke niche requirements to be sourced from the market
Co-ordinate artwork creation on behalf of the client upon request with the company and with external agencies
Manage all administration and document processes of working with the clients
Collate and create monthly Management Information to include work produced, added value, innovation and savings
Requirements:

The successful candidate will ideally be an experienced communicator and possess excellent customer facing skills preferably gained in an on-site customer environment.
It is essential that the candidate is a dynamic, strong, confident individual who can work on their own initiative, be pro-active, work under pressure and possess exceptional project and time management skills.
Possess intermediate or advanced PC Literacy skills with a good working knowledge of the Microsoft Office Suite
It is essential they have the ability to use their own initiative, work with minimal supervision, and are a punctual, reliable, flexible individual of smart appearance.

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This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available.