Account Manager – Print Management

We have an exciting new opening within a Print Management company which differs from all competitors. They specialise in servicing the high end of the financial markets, along with publishing, marketing and charity sectors, and prides itself in providing high quality, flexible, innovative print services using the latest technologies in an environmentally responsible manner.

As Account Manager, you will become an integral and pro-active member of our client’s sales department, providing first class customer service to a designated portfolio of customer accounts and ensuring the contract performs within the agreed SLAs. You will provide support and guidance to your customers as required to ensure that projects run smoothly from development of initial concept, to mapping timelines and managing budgets, through to delivery of the end product; demonstrate high level of commercial acumen by making informed decisions with regard to selection of suppliers/sub-contractors based on cost and quality of product/service required; and oversee and manage the integration of system driven solutions and maintain using the support of the IT team and service providers.

This requires someone who can work proactively with others to efficiently prioritise and meet the needs of different customers.

Knowledge & Skills

– Demonstrates very good understanding of the importance of specific quality/service criteria of the finished product
– Demonstrates very good understanding of relevant administrative procedures and documentation and how they relate to customer and function
– Demonstrates high level of commercial awareness
– Very good understanding of print production equipment and process capabilities
– Very good understanding of quality standards as they relate to production procedures and processes

This company is passionate about listening to every clients’ story, challenges and vision to come up with tailor-made ideas and solutions. We therefore seek an account manager within the printing industry who is passionate about what they do.