Job Title: Print Account Manager

Salary: up to £30,000.00 per year (depending on experience)

Location: West Midlands

Reference: J79262

Contact: George Thompson

Telephone: 0121 233 1522

Categories: Print, Midlands, Account Management

Our client specialises in producing printed communications for a variety of sectors from high end retail to sporting events and local businesses. This is a fantastic opportunity to join a team of dedicated, knowledgeable and client focused people who aspire to make a difference every day, valuing the long-term partnerships with many clients and suppliers.

The role will focus on project managing; client liaison and estimating jobs. This is ideal for someone already working as an account manager, or someone looking to move into the position from a print production role. The successful candidate will report directly to the Client Services Director, managing a variety of projects either autonomously or as part of a larger team.

Main Duties

  • Manage a portfolio of key accounts
  • Liaise with clients and advise them on the best product and service solutions for a variety of diverse projects with a “can do” attitude at all times.
  • Provide excellent customer service
  • Work with the Client Service Director and peers to strategically grow accounts in line with business objectives
  • Manage briefs from initial point of contact, advising, and cost estimating, through to project management
  • Maintain regular contact with clients, build and sustain long-term business relationships
  • Act as a key point of contact for clients for day-day operational issues
  • Participate in client meetings
  • Work collaboratively with the production team to ensure a quality service to clients.

Required skills, experience and knowledge:

  • A knowledge of print production processes and techniques. (experience with large and/or small format digital print would be an added bonus)
  • Proven track record in building and developing client relationships
  • Excellent communication and time management
  • Knowledge of managing and developing portfolios of existing clients
  • Experience in a client facing role is essential
  • Excellent verbal and written communication skills
  • Good attention to detail and quality
  • Willingness to go above and beyond for customers
  • Self-motivated
  • Adaptable and enjoy working in a fast-paced environment
  • Excel at plate spinning!

If you are excited by the idea of joining a down to earth, relaxed but really ambitious team, supporting them so they can continue to focus on what they do best of all; printing and creating wonderfully visual things, then this is the role for you.

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