Job Title: Production Account Manager – 10 month FTC

Salary: £28k to £30k pa

Location: Edinburgh

Reference: J3265

Contact: George Thompson

Telephone: 0141 647 6688

Categories: Print, Account Management, Production/Technical, Scotland


A leading print and communications company is currently looking to recruit an experienced Account Manager, for a minimum of 10 months to cover maternity leave. This is a fantastic opportunity to work within the on-site team of a key financial services account.

Your responsibility is to ensure that all projects are delivered successfully, managing internal and external communications in an effective manner. This will entail briefing various departments from estimating, digital media, creative and artwork, production, using in-house systems and standard workflow procedures.

An Account Manager must be able to work within a fast paced, high volume environment, and must be used to dealing with queries and be used to liaising with a Production Team.

Key responsibilities

  • Maintain a rapport with key client stakeholders in order to manage expectations
  • Establish and maintain relationships with day-to-day clients, ensure meaningful and timely communication
  • Manage end to end production workflow including associated communications with client, ensuring the quality procedures are followed throughout the process, ensuring the delivery of product on time, to specification and on budget.
  • Brief and liaise with creative and studio artwork teams
  • Ensure all production activity adheres to commercial strategy and guidelines.
  • Delivers business and account objectives through adherence to business processes and systems
  • Deliver against client KPIs and other targets to meet contractual obligations

Skills required

  • Ability to take client briefs via face to face or by email and manage client projects from brief through to completion
  • Ability to manage client expectations around timescales and deliverables
  • A good understanding of print production
  • Ability to work collaboratively as part of a team, and ability to work independently
  • Proactive approach – always willing to learn and working to improve processes to ensure efficiency for the business
  • Ability to communicate efficiently and build rapport with departments across the wider business
  • People Management skills, you will be required to liaise with colleagues within your account team as well as liaising with internal departments and Client Contacts
  • Manage workload effectively, seeking opportunities to expand knowledge, grow and develop
  • Flexible in your approach to workload and task allocation to ensure client demands are met.

Financial

  • Accurate estimating and invoicing.
  • Identify and maximise cost saving opportunities
  • Ensures completed jobs are invoiced in the month they have been produced delivered
  • Understands client budgets to support the delivery of their campaigns
  • Work with Account Executive to ensure month end is completed on time

NOTE: candidates must be from the printing industry.

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