Job Title: Packaging Account Director

Salary: £Highly Competitive Package

Location: Midlands

Reference: J4204

Contact: George Thompson

Telephone: 0141 647 6688

Categories: Print, Midlands, Packaging, Account Management, Director Level


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This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :-

Head of Packaging recruitment – Greg Nelson – greg@harrison-scott.co.uk

Head of Print recruitment–Neil Pearson – neil@harrison-scott.co.uk

Head Paper recruitment – Gary Young – gary@harrison-scott.co.uk

Board level, account management and all levels of sales vacancies –

George Thompson – george@harrison-scott.co.uk

Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available

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A leading print management company is on the search for a proactive Account Director to head up one of their packaging divisions.

As the leader of the account management team, the role of Account Director is critical to driving client outcomes and overall company success. You will build a team of well-trained account management professionals to guide clients through the implementation of their packaging projects. Candidates must have previous experience leading high calibre account management teams within the packaging industry.

The account management team and its leader play a critical role in supporting the growth goals of our client. We therefore need someone with experience of P&L ownership, budgeting, forecasting, and resource planning and optimisation. You must be an energetic leader who can bring structure and definition that enables client services scalability.

Key Responsibilities:

  • Create a culture of accountability toward client outcomes within print/packaging management services
  • Oversee and organise account management teams
  • Recruit, train and develop high quality talent
  • Build onboarding and training programs to develop staff competencies
  • Develop measurement methods and standards for service delivery effectiveness, efficiency and quality
  • Collaborate with key internal stakeholders to model capacity and resource needs to develop staffing forecasts
  • Manage team to financial targets and client project profitability
  • Serve as key internal escalation point for implementation related issues
  • Define repeatable service delivery processes and toolset to improve client experience and Service team efficiency
  • Collaborate with internal peers to ensure alignment on incoming demand, priorities and projects
  • Work with client teams to identify and mitigate project risks and ensure 100% customer satisfaction

A background in packaging sales will be highly advantageous as there are many opportunities to upsell within our client’s packaging accounts.

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    We prefer MS Word format (.doc or .docx)

    Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format.

    The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).